Exchange & Refund policy

Wrong size:

We offer an exchange policy for instances where the wrong size has been ordered. To initiate an exchange, please contact us within 1 day of delivery. The product must be unused, with tags intact and free of any odor. If these conditions are not met, we will be unable to process the exchange. Inform us of the issue, and our team will provide you with the shipping address for the exchange. Once we receive the returned item, we will promptly ship your updated size.

please note: No exchange will be applied on any sale items.


Defected item:

You are eligible for a refund, if you receive a defective item, please contact us immediately with photographic proof of the defect. The product must be unused, with tags intact and free of any odors. If these conditions are not met, we will be unable to proceed. Our team will provide you with the shipping address for the return. Once we receive the returned item, you will be offered either a replacement piece or a refund.

Exchange process can take up to 15 working days.